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Franchise Business Consultant Hybrid - US

Franchise Business Consultant

Full Time • Hybrid - US
Replies within 24 hours
Benefits:
  • 401(k) matching
  • Dental insurance
  • Employee discounts
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Parental leave
  • Training & development
  • Vision insurance
  • Wellness resources
Position Summary/Objective
The Business Consultant position is responsible for working with their assigned franchisees on our brand standards and best practices to grow their businesses. This position demonstrates and explains to the franchisee how to understand financial  statements, produce finished products, resources available to the franchisee for help and how to use the center management  software.   

Essential Functions
  • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  
  • Contribute to the department’s goals to ensure support for meeting the organization’s mission, key strategic objectives and annual business plan.  
  • Work with franchisees to identify their specific needs.  Support the franchisees goals and priorities. Be knowledgeable  and able to evaluate and assist franchisees in the following key business areas:  
    • Financial Analysis including:  
      • Balance Sheet and Income Statement analysis  
      • Operating ratios/guidelines  
      • Cash Flow/Budget projection & Financial Ratio Analysis spreadsheets  
      • Pricing strategy and analysis  
    • Sales & Marketing Management including:  
      • Sales & sales management, including the hiring, training and managing sales people and assisting  franchisees with outside sales strategies
      • National salesperson training, programs and resources  
      • Marketing and advertising campaigns and programs  
      • Database, E‐Marketing and Local Marketing  
    • Production management including workflow  
    • Training programs available to franchisees  
    • Support Site resources  
    • Business Planning   
    • Center Management Software  
  • Franchisee requests responded to within one business day.  Follow up on all commitments in a timely manner.   
  • Ensure every center is visited according to company guidelines; including in-person and video conferences
  • Help each franchise develop, follow and monitor an annual Business Plan including: Sales, Marketing, Financial goals, and Action Plans.  
  • Post and maintain a Google Workspace calendar; keep it updated weekly with travel and center visit commitments.  
  • Conduct resale/relocation/non‐renewal/closing visits as necessary, in a timely manner.   
  • Communicate regularly with appropriate members of the team in Sales Development, Marketing, etc. as appropriate to discuss action plans and  ensure timely follow‐up with franchisee.   
  • Continuously build positive relationships with team members, other FASTSIGNS International departments, and franchisees through professional and proactive communication and partnering techniques.  
  • Learn new FASTSIGNS products and service lines such as digital signage, FASTSIGNS Credit, small format printing, etc.    
  • Provide exceptional customer service to members of the FASTSIGNS network.  
  • Participate in the annual Convention, Outside Sales Summit and other events as necessary.  
  • Submit articles to the Cutting Edge as requested.  
  • Edit and maintain company manuals as requested.  
  • Teach best practices as deemed by FASTSIGNS International, Inc.  
  • Create written documentation of all center visits, calls and checklists completed as required.  
  • Develop professional skills through company and industry‐related resources.  
  • Interact positively with, and prioritize, franchise needs.  
  • Send monthly regional email to assigned franchisees.  
  • Coordinate travel within company guidelines, and stay within assigned regional yearly budget.   
  • Assist with special projects as assigned by Director of Franchise Operations, Vice President of Franchise Support  and/or Chief Support & Development Officer  

Supervisory Responsibility
This position has no supervisory responsibility.

Work Environment
This job operates in two types of environments. A professional office  and/or home office environment in which this role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, shredding and fax  machines. The second environment is a light manufacturing environment which includes printers, vinyl cutters and  laminators.   

Physical Demands
The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. While performing the duties of this job, the Team Member is regularly required to walk, talk, see and hear. Must be able to lift up to must be able to lift up to 25 pounds.

Position Type/Expected Hours of Work
This is a full-time, Exempt position of at least 40 hours a week, Monday through Friday, between the hours of 7:00 a.m. to 6:00 p.m.  Occasional evening and weekend work may be required as job duties demand. 

Travel
Travel is primarily during business days, out-of-the-area and overnight travel is expected based on individual job responsibilities. Some of the travel may occur on weekends or be international. Company events may include Summits and the Annual Conventions may also include travel.  Travel is expected to be more than 50%.

Required Education and Experience
  • Bachelor’s degree in a business, financial or related field or equivalent work experience.
  • 5 or more years of experience in franchising.
  • 5 or more years of experience in managing an accounting function in a medium or large size company.  
  • Experience in the signage or print industry.

Additional Eligibility Qualifications
The Business Consultant is required to maintain a valid driver’s license and a legal US passport for potential international travel.  

Required Core Competencies
  • Strong skills in using Google Workspace and Microsoft Office
  • Previous experience in a support / coordinator capacity preferred  
  • Ability to travel at least 50% of the time  
  • Excellent organizational skills  
  • Excellent verbal and written communications  
  • Self‐directed  
  • Ability to manage multiple projects  
  • Ability to meet deadlines and quality expectations   
  • Ability to maintain confidentiality for sensitive corporate issues or Franchisee compliance or other business related  items is required  

EEO Statement
Propelled Brands. provides equal employment opportunities (EEO) to all Team Members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Propelled Brands complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Flexible work from home options available.





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Total Rewards

It's so much more than a paycheck. Our robust compensation and benefits package includes:

Medical Insurance
Multiple choices, prescription coverage, HRA, FSA
Retirement Savings
401k with company match up to 6%
Paid Time Off
Holidays, Personal Days, Volunteer Days, Paid Parental Leave, PTO
Voluntary Benefits
Vision, Dental, and Pet Insurance Options
Disability and Life Insurance
Company paid Life Insurance and Long Term Disability. Short Term Disability and Supplemental Life insurance options available
Engagement Activities
Team Week, Departmental Events, Holiday Fun Events, Annual Engagement Survey with action items
Discount Programs
Discounts on movie tickets, hotels, cruises, concerts, and so much more
Wellness Activities
Physical, Mental, Social, Financial, Developmental activities